Privacy Policy
This Privacy Policy explains how ScaleStrivers ("we," "us," or "our") collects, uses, and protects information when you visit scalestrivers.com (the "Website"), chat with us, or receive text messages from us.
Information We Collect
- Information you give us: when you use the chat on our Website or contact us, you may provide your name, phone number, email address, business name, and details about your business or project.
- Messaging information: records of the messages you send and receive and your SMS opt-in and opt-out choices.
- Technical information: basic data your browser sends automatically, such as IP address, browser type, and pages viewed, which our hosting provider logs for security and performance.
How We Use Your Information
- To respond to your inquiries and provide the services you request.
- To schedule, confirm, and remind you about calls and appointments.
- To send you text messages you have agreed to receive (see "Text Messaging" below).
- To operate, secure, and improve our Website and services.
- To comply with legal obligations.
Text Messaging (SMS)
If you provide your mobile number and opt in, we may send you text messages about your inquiry, appointment scheduling and reminders, and follow-ups related to our services. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and get help by replying HELP. Consent to receive text messages is not a condition of any purchase.
How We Share Information
We do not sell, rent, or trade your personal information.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We share information only with service providers that help us operate our business (for example, our website host and our customer-communication platform), solely to provide services to you and under obligations to keep it confidential. We may also disclose information if required by law or to protect our rights and the safety of others.
Data Retention and Security
We keep personal information only as long as needed for the purposes described in this policy or as required by law. We use reasonable administrative, technical, and physical safeguards to protect it, but no method of transmission or storage is completely secure.
Your Choices
- Reply STOP to any text message to stop receiving texts.
- Contact us using the details below to request access to, correction of, or deletion of your personal information.
Children's Privacy
Our Website and services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.
Contact Us
If you have questions about this Privacy Policy, contact us:
ScaleStrivers1066 Carlton Dr, Shoreview, MN 55126
Phone: +1 507-650-6841
Email: admin@scalestrivers.com